At Poshitam, we strive to deliver fresh and high-quality sweets to your doorstep. Since our products are perishable food items, we have a specific cancellation window.
- Cancellation Window: You can cancel your order within 2 hours of placing it directly from your ‘My Account’ page.
- After 2 Hours: Once the 2-hour window has passed or the order status changes to “Shipped”, cancellations are no longer permitted as the preparation and packing process begins.
- Refunds on Cancellation: For all successful cancellations of prepaid orders, a full refund will be processed to your original payment method (Razorpay) within 5-7 business days.
- How to Cancel: > 1. Log in to your account on
poshitam.com. 2. Go to My Orders. 3. Click on the ‘Cancel’ button next to your active order (available for 2 hours only). 4. Alternatively, you can WhatsApp us at +91 9369254409 for urgent requests